Política de reembolso

Last updated: 12/02/2026

Thank you for choosing BeCoolPro.

Please read this policy carefully before making a purchase.

1. Digital Products

All products sold on becoolpro.com are digital products, including but not limited to AI-powered tools, downloadable templates, and online access to digital platforms.

Due to the nature of digital products, all sales are final once access has been granted, the product has been delivered, or the download has been made available.

We do not offer refunds for:

Change of mind
Accidental purchases
Lack of usage
Incompatibility with personal expectations
Failure to read product description

By completing a purchase, you acknowledge and agree to these terms.

2. Technical Issues

If you experience a technical issue preventing access to your purchase, please contact our support team at:

📧 support@becoolpro.com

We will make reasonable efforts to resolve verified technical problems.

Refunds may only be considered in the rare case where a confirmed technical malfunction cannot be resolved.

3. Unauthorized Transactions

If you believe a transaction was made without your authorization, please contact us immediately.

We may require verification and supporting documentation. Fraudulent claims will be reported to the relevant payment providers.

4. Chargebacks

Initiating a chargeback without first contacting our support team may delay resolution and result in temporary suspension of access to purchased products.

We strongly encourage customers to contact us first to resolve any issue quickly and professionally.

5. Modifications

BeCoolPro reserves the right to modify this Return & Refund Policy at any time. Updated versions will be posted on this page with the revised date.

6. Contact

For any questions regarding this policy: